We usually ship orders within 1-3 business days after we receive them. Orders ship via USPS for customers in the US & Canada or Asendia USA for customers outside of the US. For US customers we offer free standard shipping (3-5 business days) or $10 for priority shipping (1-3 business days). International orders are $15 for Standard shipping (2-4 weeks for delivery).
For products damaged during shipping, don't go postal on the postman, it happens. Please contact us at the contact details below to further assist you. Again, we know your bummed and we get it.
We are not responsible for lost packages. Please DOUBLE CHECK the address in your order before submitting it. We have only had a few missing boxes and they were shipped to the wrong address. Contact your post office with your tracking number and also see if a neighbor got it for you. We have had that happen as well!
INTERNATIONAL SHIPPING DISCLAIMER:
We are not responsible for any customs restrictions, tariffs, or other regulations that may apply at Customs in any country. Any duties or taxes that may apply are your responsibility. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide.